Shipping Policy
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Shipping Information
Getting ready to place your order — or already placed one?
Here’s everything you need to know about how we process and deliver your ProForno products.
Processing Time
Orders are processed and dispatched within 1–2 business days.
Shipping & Tracking
Once your order ships, you will receive an email with your tracking information so you can follow your shipment every step of the way.
Transit Times
Delivery times vary by location:
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U.S. shipments: typically 2–10 business days
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Products shipping from the EU: approximately 4–6 weeks
If you need a more precise estimate based on your location, feel free to contact us before placing your order.
Freight Delivery Details
Your oven will arrive crate-packaged on a pallet for safe transport.
During checkout, please indicate if you require a liftgate service (additional fee applies).
Island Deliveries
If delivery requires a ferry or island transport, additional charges may apply. We will contact you if this affects your order.