ProForno Blog

SHIPPING

SHIPPING

Getting ready to order? Already ordered?

Your shipment is proccessed and shipped within 1-2 business days!

Once your shipment is shipped you will receive an email notification with tracking information!

Shipments (depending on your location) can take as little as 2-6 business days. Give us a call if you'd like specifics for ypour location prior to ordering.

Your oven comes in a crate on a pallet. 

Please select in checkout if you'll need a liftgate (extra charge).

If you live on an island that requires a ferry, there will be an additional cost. We will contact you.

 


RETURN POLICY

RETURN POLICY

We are sure you will not want to return your oven because they are awesome!

But in the case that you must return we accept returns up to 30 days of your original purchase. 

You the buyer are responsible for the cost of the return freight charge. 

Conditions: 

OVEN MUST BE IN ORIGINAL CRATE AND ORIGINAL CONDITION.

NO EXCEPTIONS


FAQ: TRADITIONAL STYLE LISBOA OVEN

FAQ: TRADITIONAL STYLE LISBOA OVEN

Our Lisboa Style ovens have a taller stone or brick arch veneer with an aluminum door or steel door.

Benefits of an aluminum door are they are long lasting and resistant while our steel doors can rust after prolonged exposure to water.

 

All ovens are handmade and built as following:

Ovens are  built with a layer of brick and mortar and then covered with refractory cement.

A thick layer of Rockwool Insulation is applied and held down with steel mesh before an additional layer of refractory cement and based on the model you choose they are finished as follows:

...


FAQ: TRADITIONAL OVEN PIZZA STYLE

FAQ: TRADITIONAL OVEN PIZZA STYLE

Our Pizza Style ovens have lower stone or brick arch veneer with an aluminum door or steel door.

Benefits of an aluminum door are they are long lasting and resistant while our steel doors can rust after prolonged exposure to water.

 

All ovens are handmade and built as following:

Ovens are  built with a layer of brick and mortar and then covered with refractory cement.

A thick layer of Rockwool Insulation is applied and held down with steel mesh before an additional layer of refractory cement and based on the model you choose they are finished as follows:

 

...


FAQ

FAQ

Do you install the oven or place it where it’s going to be?
We offer free consultation and free estimates for installations on ovens or built-ins for most areas of Connecticut. Call us at 203-427-7661 to find out the closest retailer to you. We can recommend other landscapers or outdoor kitchen contractors.

Can I pick up the oven myself?
Absolutely, we can recomend the closest retailer to you! Ovens can weigh more than 1200lbs depending on the model you purchase. 

Do you offer a warranty?
traditional Portuguese ovens will tend to develop small cracks either inside or outside. This is normal and you should...